> Click here for the Sliding Fee Discount Program.

POLICY & PROCEDURE DATABASE

You need to enter at least four characters in the search field
Administrative Policies
Gov Guam
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
10GCA CH-82 Mentally Ill Persons
10GCA CH-82-86107 Advisory Council for Mental Health, Alcohol & Drug Programs & Services
PL33-71 BN115-33 CH-82A Baby Alexya Law Assisted Outpatient Treatment
10GCA CH-86 GBHWC rename DMHSA to GBHWC
10GCA CH-93 GU System of Care Council for Children w/Serious Emotional Disturbance
19GCA CH-15 Personal Relations and Prevention & Treatment
Governor EO#2015-09 Social Media Policy for Executive Branch of GoG
4GCA CH-15-P.L.23-105:1 Standard of Conduct for Elected Officers, Appointed Officers, and Public Employees of GovGuam
Public Law 31-239 Authorization for GBHWC to Fully Implement Fee Schedule
Public Law 17-29 Gov't Purchase of Insurance to line, autonomous, and semi-autonomous agencies
P.L. 31-274 Bill No.520-31 CASD Fee Schedule  
- Scroll the table Left and Right -
Close (X)
Leadership
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
  GBHWC FY2017 Organizational Chart
  Memorandum of Understanding Agreement (GBHWC & UOG)
AD-ORG-01 Mission, Vision, & Statement of Values
AD-ORG-02 Policy Content & Format
AD-ORG-03 Policy Development, Revision, Approval, & Distribution
AD-ORG-04 Strategic Plan
AD-ORG-05 Strategic Planning Committee
AD-ORG-06 Committees and Committee Guideline
AD-ORG-07 Committee Meeting Reporting, Review & Approval Process
AD-ORG-08 Cultural Humility & Diversity Plan with Action Plan 2020
AD-ORG-09 Accessibility Plan
AD-ORG-10 Anti Discrimination, Inclusion & Equity
AD-ORG-11 Response to Subpoena, serach warrants, investigation nad other legal actions
AD-ORG-12 Corporate Compliance Policy
AD-ORG-13 Media Relations & Social Media usage
AD-ORG-14 Executive Management Committee
AD-ORG-15 Tobacco Free Policy
AD-ORG-16 GBHWC Communications Policy
AD-ORG-17 Drug, Alcohol & Tobacco Advertisement Sponsorship and participation Guidelines
- Scroll the table Left and Right -
Close (X)
Financial Management/Billing Services
Close (X)

Financial

- Scroll the table Left and Right -
 
Policy Number Policy Title View
  Government of Guam Line Agencies Federal Financial Policies and Procedures  
AD-F-01    
AD-F-02 Financial Overview
AD-F-03 Payroll Services
AD-F-04 Accounting Process
AD-F-05 Budget Process
AD-F-06 Procurement Process
- Scroll the table Left and Right -
 

Patient Affairs/Business Office

- Scroll the table Left and Right -
 
Policy Number Policy Title View
AD-PA-01 Patient Affairs Overview
AD-PA-03 Sliding Fee Discount Policy
AD-PA-04 Review of Billing Statement and Claims
- Scroll the table Left and Right -
Close (X)
Facility & Plant Operations
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
GoG Safety Lights Policy for Gov't Vehicle
AD-FO-01 Emergency Preparedness: Utility Failure
AD-FO-02 Vehicle Usage
AD-FO-03 Key Control and Unlocking Offices
- Scroll the table Left and Right -
Close (X)
Health & Safety
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
AD-HS-01 General Safety and Environemnets of Care and Management Policy
AD-HS-02 Pandemic Plan
AD-HS-03 Contraband Policy
AD-HS-04 Personal Searches
AD-HS-04.1 Pat Down and Strip Searches Protocol
AD-HS-05 Security Camera Policy
AD-HS-06 General Evacuation Plan
AD-HS-07 Residential Group Home Safety Inspection
AD-HS-08 Fire Safety Plan Protocol
AD-HS-09 Bomb Threat and Suspicious Package
AD-HS-10 Active Shooter Response
AD-HS-11 Hazardous Materials Management
AD-HS-12 Natural Disaster: Earthquake Response Plan
AD-HS-13 Dealing with Disruptive Behavior
AD-HS-14 Consumer Transportation
AD-HS-15 Typhoon Response Plan
AD-HS-16 Dealing with Medical Emergencies
- Scroll the table Left and Right -
Close (X)
Human Resources/Personnel Services & Training
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
Gov. Guam DOA Personnel Rules and Regulations
AD-HR-01 Verification of Licensure and Credentialing of Providers
AD-HR-02 Incident Reporting
AD-HR-03 Annual Leave Policy
AD-HR-04 Performance Review Policy
AD-HR-05 Dress Code and General Decorum
AD-HR-06 Employee Separation Clearance
AD-HR-07 Personnel Orientation
AD-HR-08 Outside Employment
AD-HR-09 Disciplinary and Adverse Action
AD-HR-10 In service professional Development Training
AD-HR-11 Guidance on the Use of Telework
AD-HR-12 Employee Recognition Program
AD-HR-13 Professionalism and Professional Conduct
AD-HR-14 Workforce and Succession Planning
AD-HR-15 On/Off Island Training
AD-HR-19 Exit Surveys Policy
- Scroll the table Left and Right -
Close (X)
Information Technology/ Management Information System
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
AD-MIS-01 Technology and Systems Plan
AD-MIS-02 Password Management Policy
190701 FORM-OTECH-AUP
190718 Social-Media-Policy-2019-005
190719 Data-Destruction-Policy-2019-006
190726 OTECH-IT-Security-Policy-End-User-Protection-2019-007
190726 OTECH-Personally-Owned-Device-Policy-2019-008
OTECH-POL2017-005 Information-Technology-Disaster-Recovery-Plan
OTECH-POL2017-006 Backup-Policy-and-Procedures
OTECH-POL2020-001 IT-Hardware-and-Software-Acquisition-Policy-pub-3.4....
OTECH-POL2020-002 User-Access-Control-Management-Policy-pub-3.4.2020...
OTECH-POL2020-003 Remote-Access-Policy-pub-3.4.2020
OTECH-POL2020-004 Change-Management-Policy-pub-3.4.2020
OTECH-POL2020-005 Personally-Identifiable-Information-PII-Policy
- Scroll the table Left and Right -
Close (X)
Pharmacy Medication Management
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
AD-PHARMA-01 Pharmacy Scope of Services
AD-PHARMA-02 Pharmacy Licenses and Registration
AD-PHARMA-03 Pharmacist Duties and Responsibilities
AD-PHARMA-04 Medication Use
AD-PHARMA-05 Medication Dispensing
AD-PHARMA-06 Controlled Medication Dispensing
AD-PHARMA-07 Medication Storage and Security
AD-PHARMA-08 Temperature Management
AD-PHARMA-09 Medication Handling
AD-PHARMA-10 Safe Disposal of Medication
AD-PHARMA-11 Pharmacy Inventory Control
AD-PHARMA-12 Medication Procurement
AD-PHARMA-13 Controlled Medication Acquisition Requirement
AD-PHARMA-14 Compounding Policy
AD-PHARMA-15 AD-PHARMA 15 Covid19 Vaccine Management Plan
- Scroll the table Left and Right -
Close (X)
Quality Management/ Risk Management
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
AD-QM-01 Quality Improvement Program
AD-RM-01 Risk Management Plan
  Risk Assessment Grid 2019
AD-RM-02 Incident Reporting
AD-RM-03 Sentinel Events Policy
- Scroll the table Left and Right -
Close (X)
Records of Care/ Medical Records
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
Pub Law Retention of Records and Disposition Schedule
AD-MR-01 Consumer Privacy, Confidentiality & Release of Information?
AD-MR-02 Medical Records Completion and Deficiency Notice
AD-MR-03 Mechanisms to Authenticate Entries in the Medical Record
AD-MR-04 Checking In & Out Chart Protocol (Requesting or Medical Records and Retrieval from MRU
AD-MR-05 Storage of Closed Consumer Medical Records
AD-MR-06 Transporting of PHI
AD-MR-07 Accounting for Disclosure of PHI protocol
AD-MR-08 Entries in the Medical Records
AD-MR-09 Color Coding Medical Record Filing
AD-MR-10 Safeguarding and Storing PHI Protocol (emailing PHI)
AD-MR-11 Closing Consumer Record Protocol
AD-MR-12 EBHR/AWARDS Program Chart Access
AD-MR-13 Emailing Protected Health Information Protocol
AD-MR-14 Documenting Telephone Communications in the Medical Record
AD-MR-15 Legibility of Medical Record Documentation
AD-MR-16 Confidentiality of Psychotherapy Notes
AD-MR-17 Amendment of PHI protocol
- Scroll the table Left and Right -
Close (X)
Administrative Clinical Matters
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
AD-CL-01 Supervision of Direct Service Personnel
AD-CL-02 Clinical Peer Review and Medical Records Review
AD-CL-03 Preceptorship and Student Interns
AD-CL-04 Peer Support Services
AD-CL-05 Youth Peer Support Code of Ethics (CASD)
- Scroll the table Left and Right -
Close (X)
Consumer Rights and Responsibilities
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
10GCA-CH-2 Guam Adult Protective Services Reporting Requirement  
19GCA-CH-13 Guam Child Protective Services Reporting Requirement  
AD-PA-100 Consumer Complaint Process
AD-PA-101 Restriction of Consumer Privileges and Denial of Rights for a Good Cause
AD-PA-102 Suspected Abuse And/Or Neglect Of A Consumer By Staff Protocol
AD-PA-103 Service Animal Accomodation Policy
AD-PA-104 Photo Identification of Consumers
AD-PA-105 Informed Consent
AD-PA-106 Psychiatric Advance Directive
AD-PA-03 Sliding Fee Discount Program
- Scroll the table Left and Right -
Close (X)
 
Clinical Policies
General Clinical Program Standard Policies
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-AP-01 Screening and Access to Services
CL-AP-02 Consumer Orientation
CL-AP-03 Clinical Intake Assessment
CL-AP-04 Treatment Planning
CL-AP-05 Referrals and Transfer to Programs
CL-AP-06 Transition Policy
CL-AP-07 Discharge Policy
CL-AP-08 Seclusion and Restraint
CL-AP-09 Seclusion and Restraint Reduction Plan
CL-AP-10 Progress Notes Clinical Documentation
CL-AP-11 Tele-Mental Health Services Policy
CL-AP-12 Trauma Response
CL-AP-13 Guam Crisis Hotline for Suicide Intervention
CL-AP-14 72 hour hold and 28 day Certification
CL-AP-15 Language Assistance Program
CL-AP-16 Crisis Intervention Management
CL-AP-17 Behavioral Health Care for Military Service Men and Veterans
CL-AP-18 Care Coordination Policy
- Scroll the table Left and Right -
Close (X)
Adult Mental Health Outpatient Program
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-AMHOP-01 Adult Mental Health Outpatient Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Child Adolescent Services Division ( Outpatient and Residential)
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-CASD-RP-01 SERENITY Program Description and Scope of Services
CL-CASD-01 Child-Adolescent Services Division Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Crisis Stabilization
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
Cl-CSU-01 Crisis Stabilization Unit Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Crisis Intervention: Healing Hearts Crisis Center
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-HH-01 Healing Hearts Crisis Center Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Drug and Alcohol Program
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-DA-01 Drug & Alcohol Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Residential Recovery Program
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-RRP-01 Residential Recovery Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Prevention and Training Branch
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CL-PT-01 Prevention & Training Program Description and Scope of Services
- Scroll the table Left and Right -
Close (X)
Criminal Justice Program
Close (X)
- Scroll the table Left and Right -
 
Policy Number Policy Title View
CJP-ORG-02 Care Policy
- Scroll the table Left and Right -
Close (X)

Contact