Community Support Services

Community Support Services (Case Management)
A certain percentage of any community’s population has more long lasting, but very manageable thought disorders such as schizophrenia, schizoaffective (combination thought and mood disorder) and bipolar disorders. Untreated, these conditions can lead to problems in concentration, mood and cause irrational thinking and behavior, but such conditions can be immediately assessed and effectively treated at our Center. Once stabilized with such services such as inpatient hospitalization, medication and counseling, our social workers continue to help such clients and their families to return to a healthy lifestyle in their community. Our social workers often do outreach, making home visits to assist clients who may have difficulty coming into the Center. Social Workers are the brokers who link consumers to other services. 


Community Support Services (Case Management) Branch:

The Community Support Services (CSS) branch, comprised of 7 social workers and a Social Services Supervisor, operates under the Clinical Services Division and is an outpatient program. It provides intensive aftercare support and advocacy to long-term seriously mentally ill adults (159) SMI adults per month) and their families in the community. The CSS operates under the Generalist Model. Under this model, one individual or social worker is responsible for all case management functions. The advantage of this model is: 
1. Provides each consumer with a single person whom they can relate to on an individual basis; 
2. Allows staff to use a variety of skills; 
3. Provides staff more autonomy in their daily activities; 
4. Facilitates clear record keeping and greater staff accountability.

The categories of services are community-based which include Assessment; Comprehensive Care Plan; Service Procurement; Monitoring; Tracking; Evaluation; Crisis Intervention; Home-Based Services; and Supportive Counseling; short-time case management services on an as-needed basis to Adult Inpatient Unit and Medication Clinic to those SMI adults not yet with an assigned social worker. Depending on their level of functioning, consumers are seen monthly or more often.